Retention and deletion
Wedding data is retained for your plan's access window.
Content retention is tied to your selected plan's gallery access window.
Retention windows
- Essential: 6 months
- Keepsake: 2 years
- Legacy: 5 years
What is kept
For each wedding, we retain photos, hearts, guest names, guestbook notes, wedding setup details, and related metadata for the duration of that plan's access window.
Requesting deletion
If you need a full wedding removal or specific content removed before your plan's access window, email support@onedaymanyeyes.com with your request.
Backups and processor records
Some operational and payment records may remain in system logs or in Stripe records for a limited period required to run and secure the service.
Support contact
For any retention or privacy support question, contact support@onedaymanyeyes.com.